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ServiceNow | IT Service Management | ITSM | ITIL | Incident Management | ITIL Certification
This video demonstrates how IT Service Management, ServiceNow ITSM, and the ITIL framework enhances incident management. You’ll see ITIL best practices for creating and closing an incident ticket within ServiceNow (UI16 view) and learn how effective incident management keeps business operations running smoothly. We also explore how ITIL ...
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