
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.
Get an exchange or refund on devices bought from Microsoft
If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like …
Check the status of your Microsoft Store return or refund
When you request a refund for something you purchased from Microsoft Store, you can track its status online.
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.
Getting refunds for your purchase | Xbox Support
The quickest way to find out about the availability of a refund for an Xbox purchase is to go to your purchase history and find the transaction for which you want a refund:
Get a refund for apps and games purchased from Microsoft Store
When you request a refund, it may take 72 hours to process the request. We'll contact you with updates, or you can check the Refund status tab. To download already purchased apps and …
Xbox subscription cancellations and refunds | Xbox Support
Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.
How to get a refund on a Microsoft subscription
Learn how to get a refund when you cancel your Microsoft subscription.
Countries with prorated refunds for Microsoft subscriptions
To cancel your subscription and receive a prorated refund (if eligible), go to Services & subscriptions for your Microsoft account, find the subscription you want to cancel, select …
Digital Game Purchase Refund Terms | Xbox Support
These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and …
Manage your Microsoft 365 subscription purchased through a …
If you purchased a Microsoft subscription from the third-party retailer, contact their customer support for cancellation or refund. All refund requests must go to the third-party retailer from …