Market Logic Software, a global leader in insights management solutions, is excited to announce the latest release of the ...

Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it ranked as a top knowledge management category leader in a recent ISG Research report. ISG Research ranked Verint as ...

ISG Research ranked Verint as the top leader among 11 vendors in the Knowledge Management (KM) Buyers Guide. Verint KM ranked first in Product Experience with first place ratings in capability, ...

The Mohammed bin Rashid Al Maktoum Knowledge Foundation (MBRF) has appointed Ron Young, founder of Knowledge Associates ...

In this product demonstration we take a look at knowledge management platform Tiger Eye Blueprint, speaking to Tiger Eye’s founder and managing director Dave Wilson and product manager Rob Taylor, […] ...

Discover how artificial intelligence and knowledge management are revolutionizing both customer and agent experience. Equip your team with AI tools that pinpoint exact answers from a sea of ...

Vigilant knowledge management practices, such as metadata tagging, can help ensure that your AI solution avoids falling prey to the "garbage in, garbage out" scenario. Identifying vendors ...

The award underscores Bloomfire's innovative integration of generative AI (GenAI) and enterprise search capabilities into its knowledge management platform. "Our goal is to demystify knowledge ...

Drawing on new survey data, existing research and case studies across three critical areas of public service, this report ...

Empathy, respect and even oxytocin all have a role to play in forging strong relationships, advises Melanie Franklin MCMI ...