Discover how artificial intelligence and knowledge management are revolutionizing both customer and agent experience. Equip your team with AI tools that pinpoint exact answers from a sea of ...

Combining knowledge graphs with retrieval-augmented generation can improve the accuracy of your generative AI application, ...

This month may well be remembered as an inflection point in the acceleration toward real-time proving of transaction validity ...

With a new knowledge-as-a-service offering, Uniphore promises enterprises up to eight times faster deployment for domain-specific RAG-based AI apps.

Chief Executive Officer of PTT Exploration and Production Public Company Limited ( PTTEP ), and Ms. Kanita Sartwattayu (right ...

Empathy, respect and even oxytocin all have a role to play in forging strong relationships, advises Melanie Franklin MCMI ...

Users of ServiceNow, a cloud-based platform used to manage IT services and processes, could be unknowingly exposing ...

Building on Strivacity’s machine learning capabilities for fraud detection, Strivacity AI Assist is the first GenAI capability embedded across a CIAM platform that provides real-time, contextual ...

In merger and acquisition (M&A) transactions, the definitive purchase agreement typically contains representations and ...

The Kinsey Institute at Indiana University, in partnership with leading sexual wellbeing company the Lovehoney Group and its ...

These experts don’t simply adhere to traditional methods; they adapt and innovate, responding to the shifting economic ...

Physicians in the US, Germany, and France show gaps in their knowledge of the treatment of of refractory/relapsed chronic ...