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Difficult clients aren't just annoying; they are a financial liability. Learn how to spot red flags, enforce contracts, and manage scope creep before it kills your profitability. During my years at ...

Learning is painful, pleasant and, above all, communal. By Sebastian Castillo Late last spring I went through a period of some personal troubles and felt I was in need of spiritual assistance.

Clarify boundaries and expectations early to prevent client stress, identify bad clients and ensure a smooth freelance experience. Effective onboarding and kickoff calls are critical to ensure against ...

In “I’m Not Trying to Be Difficult,” the star restaurateur Drew Nieporent evokes a glittering age in Manhattan hospitality. nonfiction In “I’m Not Trying to Be Difficult,” the star restaurateur Drew ...

When implemented well, clear boundaries increase trust, professionalism and client satisfaction. Before you set boundaries, identify the small places where you feel frustrated or overwhelmed. Then, ...

Back in the day when I used to run triathlons, I discovered something powerful that helped me get through in the face of physical challenge. It wasn’t just my training but the encouragement from the ...

If you’re a helping professional, chances are you’ve had difficult clients. Here are composite examples of difficult clients I’ve had and what has worked best in working with them. And if you are a ...

No matter your industry, working with clients is a cornerstone of professional life, and sometimes, those relationships can be challenging. Whether it’s a clash of communication styles, misaligned ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Members of the Bizwomen Leadership Council reflect on ...

If Bravo is to be believed, all it takes to sell the world’s richest people the world’s most expensive homes is pulling up in your Lambo, shaking hands and opening a bottle of Krug. But there’s a dark ...

Managing client expectations is an important but often underestimated skill that young lawyers need to develop. The ability to communicate clearly and effectively manage your client’s outlook will ...