Your LinkedIn DMs could be converting connections into clients. But most professionals pitch too early. Master conversation ...

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

German startup Parloa raises $350 million at a $3 billion valuation to build and manage fleets of A.I. agents for enterprise customer service.

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but ...

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

HOLMDEL, N.J., Jan. 14, 2026 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC), today announced the launch of Vonage Conversations for Agentforce Marketing (formerly Marketing Cloud). Powered ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

From his countless video parts in films like Child Support and 2032, to his iconic magazine cover in 2019, you know Joe Sexton’s riding. Things look a bit different these days, though. Instead of ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

I am using Azure Foundry as the agent service provider and memory / conversation manager. I have tried both python-1.0.0b251204 and python-1.0.0b251120 tag versions. I have defined a workflow with two ...