Los Angeles's LA 311 app is a prime example of cloud agility meeting citizen expectations. Hosted in Microsoft Azure, it delivers key city information and services through a mobile-first design, the ...

The ubiquitous collaboration platform supports interagency coordination, workflow automation, citizen engagement and more.

Readying data for AI, developing policies, attracting the right talent for the task at hand, upgrading legacy infrastructure, ...

Jurisdictions must develop AI governance bodies to properly identify, manage and mitigate the technology’s risks.

FEMA recommends that DR locations be far enough from your primary site to avoid shared disaster zones, but close enough for ...

For small and rural towns and counties, cybersecurity awareness training is the lowest of the low-hanging fruit when it comes to achieving cyber resilience.

Advanced Functions Enhance Content Management At its heart, Box is a cloud-based content management and file-sharing platform that enables agencies to store, access and collaborate on just about any ...

Small cities and counties that can’t afford Microsoft Unified have affordable alternatives.