Low connect rates can be mission-critical for home improvement companies looking to maintain or grow their business.

Businesses today that rely on outgoing calls face a harsh reality: Trust in the voice channel for many Americans is fundamentally broken. Fortunately, there’s a resource that can help restore consumer ...

AI-specific legislation is coming fast, and most email marketers are unprepared,” says Guy Hanson, vice president of customer engagement at Validity, a CRM data quality, email performance, and ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

Fully remote hiring has surged into 2025 and 2026, with global companies competing for talent they may never meet in person.

These fraudsters need to be taught a lesson.

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

A child care facility at the heart of Nick Shirley's viral video alleging fraud in Minnesota has a history of violations, according to the Minnesota Department of Human Services. A Minnesota ...

James Chen, CMT is an expert trader, investment adviser, and global market strategist. A call provision is a contractual clause in a bond or other fixed-income instrument allowing the issuer to ...