While the labor market remains “tight,” employees and candidates aren’t budging on what they expect from their employers. Competitive pay and benefits are often not enough to attract and retain top ...

In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

The Labor Department is funding skills programs in shipbuilding, manufacturing, construction, and other critical sectors to strengthen workforce readiness and improve safety outcomes nationwide. The U ...

AHA's 2026 Workforce Scan highlights six pressures that will define workforce strategy in the coming years: financial stress that limits flexibility; demographic shifts that increase demand; rapid ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

Extended reality (XR) training can be used to train incoming workers and help transfer knowledge from retiring workers.

Within a slate of federal workforce bills, Oversight committee lawmakers will consider GOP-led proposals on official time, probationary periods and training.