“We are making good progress in delivering AI-powered solutions to an early stage CX automation market,” said Verint Chief Executive Officer Dan Bodner, who added that it recently announced its AI ...

New algorithms will fine-tune the performance of Nvidia Spectrum-X systems used to connect GPUs across multiple servers and ...

Compare features, AI scoring, compliance and integrations to pick QA tools that boost CX and agent performance.

Pax8 signed a seven-year lease for 50,600 square foot space in the Palazzo Verdi building at 6363 S. Fiddlers Green Circle in ...

Explore the powerful features of MSI Command Center Software in this detailed overview. Discover how to optimize your ...

Choosing call center software for your small business can be intimidating, so we’ve gathered everything you need to know about the best call center systems on the market.

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal.

Need AI Call Center Software to enhance your business? Explore our comprehensive guide to find the best solutions.

A contact center customer relationship management (CRM) software serves as the nerve center for customer interactions in businesses. Acting as a digital bridge between customers and service agents ...

Volvo launches its main software development and testing center in Gothenburg, Sweden, in one of the biggest investments in the automaker's history. The new center will act as a flagship for all ...