With the introduction of Lightning Web Components, Salesforce.com is extending its cloud application development platform to better support JavaScript developers. Now in a beta release, Lightning Web ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Some people think of Salesforce as a Customer Relationship ...

Salesforce on Tuesday is announcing updates to Field Service Lightning, a tool within its Service Cloud that helps workers to respond to customer service requests and engage with customers on site.

Retailer John Lewis and Partners is currently running the biggest deployment of Salesforce’s redesigned Lightning CRM application, with the new system directly boosting its net promoter score (NPS) by ...

NTT DATA boosts Salesforce partnership with turn-key services, end-to-end expertise, and the Smart AI Agent™ Ecosystem to help clients navigate agentic transformation Evangelize: NTT DATA will help ...

Salesforce, Inc. CRM is making its Data Cloud platform a key part of its growth strategy. Data Cloud platform brings together customer data from multiple sources and makes it usable across Salesforce ...