Since 2011, more than 500,000 of the 1.2 million people who received prepaid cards from JPay were forced to pay fees to retrieve their money, the Consumer Financial Protection Bureau said. By Emily ...

BOISE — An issue with a service provided to inmates at five Idaho Department of Correction facilities has been called everything from a "glitch" to a "hack.” Almost $225,000 in credits made its way ...

A view of JPay’s call center where customer service agents answer questions of inmates’ families. Eleanor Bell/Center for Public Integrity JPay Inc., the biggest provider of money transfers to ...

The Florida Department of Corrections defends its decision to turn to a company called JPay to digitize inmate mail by arguing the delivery system is crucial to preventing the flow of dangerous ...

A private contractor has been ordered to pay restitution over predatory prison banking practices similar to those exposed in a Center for Public Integrity investigation. The federal Consumer Financial ...

Missouri's prison system has no plans to abandon its exclusive multi-year contract with a Florida company that provides electronic devices for prisoners, despite news that inmates in Idaho recently ...

Miramar-based JPay has agreed to be acquired by Dallas-based Securus Technologies. JPay provides electronic payments, email, and entertainment and educational related apps to prisoners, currently ...

JPay, a tech company that services incarcerated individuals, said Monday that a recent system change that impacted writing capabilities was made in error and had been ...

BOISE, Idaho (AP) — Officials say it was “intentional exploitation,” while some inmates’ families described it as more of a “glitch.” Either way, reports that 364 Idaho inmates had a quarter-million ...

Securus Technologies and JPay are launching a general-purpose reloadable prepaid card that will include access to various financial services and money transfer capabilities, as well as benefits for ...

JPay, a Miramar-based technology company that provides prisons with electronic payment services, email and a host of educational and entertainment apps, is being acquired by Securus Technologies of ...