Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

If you are curious and want to learn how does AI work, well, follow our detailed explainer on Artificial Intelligence's ...

I've been on staff at PCMag for three years after a career change from working in Big Tech on the West Coast for six years. Through that experience, I got an up-close view of how software engineering ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. In 2025, AI chatbots are being used ...

We all understand why companies want to offload their customer service to bots and hard-to-find remote “representatives” distributed all over the world: it saves money. The last resort of customer ...

You might've heard of Grok, X's answer to OpenAI's ChatGPT. It's a chatbot and, in that sense, behaves as you'd expect -- answering questions about current events, pop culture and so on. But unlike ...

EdCafe’s chatbot is probably one of the best custom chatbots you will find out there. I have tried several custom AI chatbots ...

OpenAI's code red has halted work on several initiatives in order to improve its core product, ChatGPT, as competition from ...