Please contact the Technology Help Desk with any questions regarding software, technical difficulty, requests for training, Colleague or KATIE help, or request for software or process improvement. You ...

The UAB Department of Surgery receives most IT support from HSIS. For any technical support or service requests, faculty, trainees and staff can contact the Help Desk at 205-934-8888 or email the Help ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media ...

Those looking for a built-in knowledge base in Jira Service Desk will be disappointed, but only because Confluence offers a fully functional knowledge base you can create from the help desk ...

To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work. Having shifted its design and engineering ...

Those looking for a built-in knowledge base in Jira Service Desk will be disappointed, but only because Confluence offers a fully functional knowledge base you can create from the help desk ...