Creating a chatbot is no walk in the park. While it’s true that now anyone can craft a good enough bot, it’s still easy to mess up a conversational UX. As for any creative enterprise, in bot design, ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

When building a chatbot, the overriding aim is to develop a system that closely replicates and simulates human conversation, while driving engagement and customer satisfaction. However, developing ...

Chatbots have taken the world by storm. These robots act as personal assistants, customer support representatives, marketing executives, and more. They're either powered by artificial intelligence (AI ...

ChatGPT has quickly become a go-to tool for countless tasks, from answering quick questions to assisting with complex projects. But if you’re only scratching the surface of what the chatbot can do, ...

TRIBECA, N.Y., March 3, 2017 /PRNewswire-iReach/ -- With the increasingly important role of artificial intelligence in customer service, fishbat, a leading online marketing agency, has composed 5 tips ...