New Web Agent built on Dynamics 365 Channel Integration Framework provides omni-channel contact center and dialogue management capabilities from a single Dynamics 365 window. Anywhere365 continues to ...

TAMPA, Florida, March 14, 2017 /PRNewswire/ -- Dynamic Communities, the supporting organization behind the Dynamics AX User Group (AXUG), Dynamics CRM User Group (CRMUG), Dynamics GP User Group (GPUG) ...

As officials said they'd do back in December, Microsoft is revamping its Dynamics 65 Human Resources portfolio. It is retiring and rebranding a couple of the existing Dynamics 365 HR products, as well ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Microsoft on Thursday announced the addition of new artificial intelligence (AI) "Copilot" capabilities in Microsoft 365 Dynamics enterprise resource management (ERP) solutions. The availability of ...

NYON, Switzerland--(BUSINESS WIRE)--beqom, a provider of cloud-based compensation management software, has announced a partnership with FourVision, a European consulting firm specializing in Human ...

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Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Catholic Education Western Australia (CEWA) is digitally transforming itself in a bid to allow everyone in its community to accomplish more. That includes students, teachers, parents and guardians, as ...

The City of Joondalup and Microsoft today announced the council has selected Microsoft Dynamics 365 and HCLTech’s Power Rates module to replace its on-premises core enterprise resource planning (ERP) ...