MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized Verint Workforce Management™ (WFM) with three Winter 2023 ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that Verint has been named a Leader by Gartner, Inc. in the research and ...
The deployment involves advanced WFO capabilities, including enterprise workforce management, performance management, desktop and process analytics, and work allocation manager. Leveraging these ...
Over the past five years, since first announcing they would deliver Verint's award-winning WFO suite as a cloud-based solution, several of Verint's strategic hosting partners have successfully ...
Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that it has received top scores in multiple customer satisfaction categories according to ...
This new partnership aims to enhance RingCentral’s contact center solutions by using Verint AI bots injected into customer service workflows. RingCentral and Verint have partnered to integrate ...
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced its recognition in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center1 ...
Mordor Intelligence values the current global workforce management software market at $9.4 billion and expects it to reach $11.7 billion by 2030, expanding at a 7.1 percent compound annual growth rate ...