Paying attention to patient feedback might be more important than ever right now, as health systems vie to retain loyal patients amid challenging economic conditions. Intermountain Health demonstrated ...

At its annual user conference this month, Qualtrics revealed a slew of new features for its flagship Experience Management (XM) Platform, a data collection and analysis tool used in some 2,000 ...

Qualtrics, the leader and creator of the experience management (XM) category, today announced XM/os2, the next generation of the Qualtrics platform, fully enabled with artificial intelligence (AI) to ...

Qualtrics today launched Qualtrics Vocalize, a voice of the customer (VoC) solution that it says will allow businesses to collect what customers are thinking, communicate this feedback to the ...