Sometimes, making an important phone call to set up an appointment can be inconvenient or nerve-wracking. That, or you just don't feel like doing it. There's potentially good news on that front.

From Gmail that writes itself to an Assistant that may pass the Turing test, Google I/O brought us a ton of enhancements to its products, almost all due to its AI and machine learning efforts. Lori ...

Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also ...

In brief: You may already have Google's Duplex service integrated into your voice assistant and not even know it. At least one person has reported that he has used Duplex on his Samsung phone despite ...