Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. When a customer steps through the doors of a retail location looking to ...

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even ...

Retailers have begun to recognize that quality employees can be their most valuable resource but they still need to invest more aggressively in training and technology to help store associates do ...

A common modern retail myth is that customers do not want sales associates to approach or interact with them unless they are specifically sought for. This fable is now shattered, according to a survey ...

The following is a release from Walmart: FORT WAYNE, Ind. -– Walmart opened its second training academy in Indiana today, at the Supercenter at 10105 Lima Rd. in Fort Wayne. The Walmart Academy is a ...

As the cost of talent continues to rise, firm leaders are feeling heightened pressure to reassess their talent strategies and determine alternative approaches to optimize talent costs, in areas like ...