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Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...

Customer service is not what it used to be. One woman's viral interaction with a customer service representative proves it. Featured Video In a TikTok video that has amassed over 2.2 million views, ...

In the modern era of cybersafety, even calling a provider directly might not be enough to save you from scams. Featured Video A woman posted a TikTok to raise awareness of a new scam. She says she ...

Add Yahoo as a preferred source to see more of our stories on Google. Customers are experiencing a nationwide issue logging into their Spectrum TV app, a Spectrum customer service representative told ...

In a strangely threatening letter, cable giant Spectrum warns a former customer he'll be reported as a deadbeat unless he renews his subscription. (SOPA Images / LightRocket via Getty) Steve Schklair ...

Charter Communications confirms cybersecurity incident after ShinyHunters ransomware group claims it stole millions of customer records via vishing.

Changes are coming for Spectrum customers. The company is getting ready to go all-digital. Customers will need to install a Spectrum digital receiver on each of their TVs, otherwise their screens may ...

Spectrum reveals why customers are leaving.

Customer loyalty metrics also placed Spectrum TV Stream near the top of the field. In the question measuring likelihood to continue subscribing to a TV provider for cable service, 73% of Spectrum TV ...