Diageo has gone live with an implementation of ServiceNow to automate IT services, as part of a global transformation. ServiceNow will provide cloud-based IT service management to support the beverage ...
ServiceNow has been successful thus far in executing a classic land-and-expand strategy. First, it built a best-of-breed SaaS solution for IT service management, or ITSM, based on being modular and ...
AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...
The University of Adelaide has adopted ServiceNow as part of a wider program of improvement targeting IT service management and delivery for its almost 29,000 students and staff. The IT service ...