Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

Costco has transformed how shoppers enter its warehouses. The company now requires all visitors to scan their membership ...

Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ...

Person scanning asparagus groceries at a self-checkout station - Grace Cary/Getty Images Grocery shoppers fall into two camps: those who loathe self-checkout and those who prefer it vastly over ...

Aldi, superstar of international superstores, is fast becoming everyone's favorite German import in the U.S., mainly for how they help consumers save more money on household essentials and even finds ...

Target Corp. is pushing back on media reports this week that it has changed its policies around self-checkout technology in response to shoplifting or customer dissatisfaction. A number of news ...

At first, many shoppers thought it was just their store. Self-checkout stations were gone. Lines were longer. Employees were guiding every purchase through traditional lanes. Customers thought (and ...

Target’s self-checkout limits, along with other improvements to the retailer’s checkout experience, have “been a great success,” the company wrote in its blog post. Target changed its approach to ...

Despite recent reports that Aldi intends to remove self-checkout kiosks from its stores, the discount grocer said it plans to keep the technology–at most of its locations. According to Axios Chicago, ...

There’s a lot of room for error—in particular, user error—at self-checkout. One shopper reacted to their own mistake at the self-checkout of their local Walmart store with a bold decision. They called ...

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...