Large capital action aligns with expanding enterprise AI adoption Agentforce platform gains traction through global workforce ...
Salesforce Inc trims workforce by 700, part of strategic adjustments amid investor pressure for higher margins. Despite layoffs, Salesforce plans to fill 1,000 positions, signaling growth focus; stock ...
Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.
Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce Agent Builder enables users to build ...
Salesforce's new CCaaS shifts CX architecture, placing resolution at the core by interpreting intent and automating workflows across systems.
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