The enhanced Slackbot launched for Business+ and Enterprise+ customers, and it operates as an AI agent that learns from ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

CustomerGauge, providers of a cloud-based platform that helps clients improve and monetize the account experience, has expanded its its native integration with Salesforce.com. The new functionality, ...

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

With Salesforce.com's Dreamforce cloud conference kicking off next week, the reigning cloud kingpin is getting its ducks in a row to sharpen its strategy for the social enterprise, a plan that ...

Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...