In 2023, consumers returned retail purchases worth a substantial $743 billion—about 14.5% of all sales. Considering all the lost sales and expenses of transporting and handling products again, the ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

The impact of retail returns on profitability continues to pose a challenge for retailers. In 2024 alone, consumers returned $685 billion worth of products —13.21% of total retail sales—with $103 ...

MIAMI--(BUSINESS WIRE)--ReturnPro (formerly goTRG), the industry leader in returns management and reverse logistics, is excited to announce the launch of ReturnPro for eCommerce Brands and Marketplace ...

In the highly regulated and complex life sciences industry, returns management has traditionally been seen as a necessary operational function. However, advances in technology and increasing emphasis ...

Each year, the season of giving also sparks the season of giving back — and not of the philanthropic measure. With U.S. holiday sales projected to increase nearly 5% this year over last, and averaging ...