SCOTTSDALE, AZ – December, 2025 – Liveops, a leader in flexible customer experience outsourcing solutions, has unveiled a nationwide initiative aimed at recruiting thousands of remote customer support ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change in the work environment requires new behavior, ...