It played out like a scene from a TV medical drama."What's our gold standard for knowing if ventilation is inadequate?" Dr. Brian Ross asked a group of third-year medical school students. They stared ...

It started with a high school typing course. Wanda Woods enrolled because her father advised that typing proficiency would lead to jobs. Sure enough, the federal Environmental Protection Agency hired ...

Discover insights from broad surveys about what it will take to succeed with AI. Learn how to implement AI with people ...

MINNEAPOLIS — Federal immigration agents flooding U.S. streets are using a new surveillance tool kit whose increasing use on observers and bystanders is alarming civil liberties advocates, lawmakers ...

While many organizations are eager to explore how AI can transform their business, its success will hinge not on tools, but on how well people embrace them. This shift requires a different kind of ...

As generative AI plays an increasingly prominent role in our lives—at work as well as at home—we’d all do well to develop our own nuanced viewpoints about the technology. Over the past three years in ...

Please provide your email address to receive an email when new articles are posted on . Accessibility features in mainstream technology are not as reliable as those in dedicated assistive devices.

Service businesses are built on trust, emotion, and problem-solving in real time. Even if you gain short-term efficiency with technology, you risk losing the thing that creates loyalty, referrals, and ...