Concurrent with the trend of cardiovascular integration — whereby a hospital purchases the CV practice and subsequently employs the cardiologists — is a re-emergence of the service line as an ...

Every organization, no matter its size, has an abundance of moving pieces. Ensuring that all those pieces move in perfect synchrony starts by devising an organizational structure that represents the ...

Debates about a single-provider approach versus a best-of-breed tech stack have divided IT professionals for decades. In recent years, the best-of-breed approach has grown more appealing to many ...

According to research by I4CP, only 30% of companies say their employees have the necessary skills to meet future goals. What’s even more alarming is that most of the organizations surveyed have ...

The pandemic has upended major aspects of business operations, including how leaders should approach the ever-elusive and critical topic of organizational health. Traditional organizational health is ...

No one formula exists for designing a customer experience organization. Many considerations do, however. I’ve heard from countless CX executives, both seasoned and new, about how much more successful ...

The past two decades have seen astounding changes in how the health care industry handles the volume of data being captured and used for clinical care and research. Many changes have been enabled by ...