Oracle has taken what it deemed to be the best CRM features from Siebel 8 and PeopleSoft 9, as well as some of its own native functionality, and incorporated them into its latest E-Business Suite ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...

The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...

A slew of enhancements mark the 16th update to Oracle's software-as-a-service CRM option, and comparisons to Salesforce.com abound. In addition to a long-rumored change in naming conventions, the ...

Enterprise-software giant Oracle has embedded social-networking functions into its latest CRM offerings, allowing the applications to emulate social-networking sites. At a briefing in the Philippines ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

At a time when Gartner (news, site) predicts companies will become obsessed with measuring the ROI of IT investments, Oracle (news, site) has just upgraded its cloud-based customer relationship ...

Oracle has ramped up its efforts to fuse its CRM functionality with its IP telephony components. The business software conglomerate unveiled today Oracle Contact Center Anywhere 8.1, the first major ...

There is no end in sight for CRM on Demand despite the arrival of Fusion CRM, according to an executive Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from ...