Australia’s second-largest telco is attempting to reset following a catastrophic year, but is cutting jobs when it has ...

Singtel CEO Yuen Kuan Moon and board member Gail Kelly declined to attend a parliamentary inquiry into last year’s Optus ...

A Senate committee hears bombshell testimony about Optus's processes during an outage that led to the deaths of multiple customers who were unable to call Triple Zero.

The head of Optus has accepted a "culture of carelessness" was entrenched at the telco, leading to a series of failures which have been linked to two deaths.

Optus will expand its headcount from around 6800 to 7500 employees within 12 months as it scrambles to insource its call ...

Former Westpac CEO Gail Kelly may be summoned to testify at a Senate inquiry on the Optus Triple Zero outage after she declined an initial invitation to appear.

Vodafone owner TPG Telecom has returned to profit as it reaps the gains of its $1.6bn regional network sharing deal with Optus and wins more mobile customers in a “once in a generation” improvement.

Despite the issues with the Triple Zero outage and phone blocking, Telstra and Optus both saw overall complaint numbers ...

Optus says an issue is affecting mobile services for some customers, who are seeing "no service" or "SOS" on their devices.

When 40,000 Optus customers suddenly found themselves without mobile service, it was more than an inconvenience. For a period at the height of the disruption, an estimated 120,000 users saw the now ...

A culture of carelessness at Optus led to "inexcusable" failures during a triple-zero outage linked to two deaths, an expert has told an inquiry.

Optus has launched “Pride blooms from Yes”, a new campaign platform for its fifth year of partnership with the Sydney Gay and ...