There has been a paradigm shift in the role of the general counsel over the past two decades. Prior to that time, the sole prerequisite for success was the ability to demonstrate consistent excellence ...

For a good chunk of history the phrase “four-minute mile” was used as slang for anything that was considered impossible. Runners trained unsuccessfully to break that seemingly mythical barrier for ...

Operational excellence (OpEx) is a holistic approach to business change that requires small, ongoing modifications capable of producing significant effects. Within power operations, this approach can ...

Many companies drive operational excellence into their operations. Yet when asked exactly what it is, there is always hesitation. Answers such as "It's about process quality (making perfect parts ...

In the fiercely competitive world of financial services, achieving operational excellence is key in the continuous development of efficiency, productivity and improvement of customer experience.

In the past, health system leaders were almost solely concerned with delivering clinical excellence to patients. Operating efficiency wasn’t as essential to success as it is now — striking the right ...

A common model used to describe the transition that takes place anytime someone learns and applies a new skill is the four stages of competence. If you’re unfamiliar with the model, I’ll describe it ...

The biggest factor impacting the customer experience isn't the front-line employees or the last touch customer-facing applications — it's the operational systems buried a few layers down in the ...

MLOps (machine learning operations) represents the integration of DevOps principles into machine learning systems, emerging as a critical discipline as organizations increasingly embed AI/ML into ...