Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...

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Sentiment analysis allows consumers to be factored into an earlier point of the development stage, he continued “If you only listen to them after they try them on a new meal or recipe, it might be too ...