Bots are the talk of the town, and Anand Chandrasekaran is helping to create the buzz. The former CPO of both SnapDeal and Bharti Airtel, the third largest mobile provider in the world, has plenty of ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Just in time for Super Bowl Sunday, today Domino’s Pizza opened its ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

Real estate listing company Trulia brought its bot to Facebook Messenger today. Although the company may be best known for listing property for sale, the Trulia bot will now begin handling rentals, as ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...