The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

As a B&B in the highly competitive historic Pittsburgh area, the Morning Glory Inn needed a way to attract more recreational and business travelers. Its Web site, the Yellow Pages, and direct mail ...

This session builds on Session 1 and will review case studies of two problem projects that need an injection of capable project management to untangle well intended efforts that went astray and put ...

Authors of the top-selling cases of 2023. Courtesy the Case Centre The Case Centre has revealed the Top 50 Best-Selling Case Authors for 2022-2023, featuring a blend of new and familiar names. Case ...

Document management systems are often folded into larger platforms that handle workflow, portals and other practice management needs. But document management systems are the place where the most ...

Explores new approaches for organizing the total enterprise, including structuring, processes, and culture. Using cases and simulations, new forms of organizing are linked to various competitive ...