America Online, the world's largest Internet service provider, on Thursday said it had launched services that let users conduct audio conference calls and share online presentations over its popular ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

Instant Messaging technology allows workers to chat with each other quickly and privately. The technology is similar to email in that information is sent to the recipient electronically, however ...

If the faithful readers of this column had instant messaging, I could tell them right now to read this. Even though I’m guessing most of them are more electronically savvy than I am, good money ...

As more corporate users add instant messaging to their arsenal of communications tools, IT and security experts face the challenge of managing, securing and archiving this data. More than one-quarter ...