Despite the work full-service firms have put into Web-based client services, there's one function that's still missing -- the ability to chat in real time via text-based message screens. The term for ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

People who think their instant messages disappear after being sent should think again. As the recent scandals involving former Republican congressman Mark Foley and Hewlett-Packard Co. have brought to ...

Use left and right arrow keys to seek audio. If you've been using a PC and going online since the days of dial-up modems and first-gen broadband, then you'll probably remember ICQ - one of the very ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...