There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.
If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...
ServiceNow isn't just a tool. It’s also an ecosystem that can revolutionize how organizations operate. But too often, teams using this platform aren’t maximizing it. For those teams, a new Service ...
Tzitzon said enterprises are also increasingly leaning towards a platform strategy rather than experimenting with multiple ...
Today, ServiceNow announced several new agentic AI capabilities for its platform: AI Agent Studio, which allows an organization to build and customize AI agents; pre-built AI Agents designed for IT, ...
‘ServiceNow AI is embedded in how we work. Tasks that used to take 20 minutes now take seconds,’ says ServiceNow President and Chief Financial Officer Gina Mastantuono. ServiceNow President and Chief ...
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