Consumer advocates say thousands of customer complaints show the company's automatic subscription model needs to be reined in ...

If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...

SHREVEPORT, La. - It's Thursday and that means it's time for "Doing Better Business." Bob Davis, President & CEO of Better Business Bureau Serving Northeast & Central LA & The Ark-La-Tex, stopped by ...