HP is apparently making personal PC and printer buyers wait 15 minutes on phone calls Customers in the UK, Ireland, France, Germany and Italy are affected During the call, three more self-service ...

HP Axes Policy That Made People Wait 15 Minutes for All Customer Service Calls Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' ...

HP launched the HP All-In Plan, a printer subscription service that offers at-home ink delivery, 24/7 customer support, and a choice of three HP printer models. With monthly rental fees ranging from ...

Why it matters: Earlier this week, HP announced the launch of xRServices, its mixed reality-based support service to tackle printer problems for industrial customers. The virtual service aims to ...

Remember that feeling of dread when you had to call HP customer service? The endless hold music, the robotic voice telling you about “longer waiting times” (even when there weren’t), and the sinking ...