A CSU researcher said the problem could affect not only homeowners, but the long-term recovery of wildfire-prone communities.

Last spring, victims of the Los Angeles wildfires complained loudly and en masse over how State Farm General was handling their insurance claims, especially for smoke damage. Insurance Commissioner ...

State Insurance Commissioner Ricardo Lara announced Thursday that his department is launching a formal inquiry into how State Farm General, California’s largest home insurer, is handling thousands of ...

More than a dozen homeowners and their representatives told The Times that the state insurance department did little to resolve a wide range of complaints in State Farm’s handling of their claims. A ...