Artificial intelligence is redefining contact center operations far beyond the traditional service ticket, opening opportunities for customer support to redefine their value proposition to the ...

As artificial intelligence (AI) continues to mature, its applications are expanding into areas previously unimaginable. One such cutting-edge application is AI emotion detection. This innovative ...

Emotion-detecting AI bridges human feelings and technology, offering benefits while sparking important debates on privacy and ethical use. Pixabay, Alexandra_Koch Emotion AI, also known as affective ...

A teen tech entrepreneur is working to retrofit robots with simulated artificial bodily functions like a virtual heart rate, body temperature, and sweating response — a bong-rip idea to make them ...