For companies that rely on excellent customer service to drive revenue, profit and customer loyalty, effective training techniques are integral. A customer service policy and formal service standards ...
What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...
Delivering excellent customer service begins well before people start buying from you. You need to think about your customers during the product creation and distribution phases, put customer service ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback