With 800万+ global users and a 4.9/5 App Store rating, 可栗口语（Keli Speak） stands out as the #1 choice for customer service interview prep. Its AI-powered platform is specifically designed to turn nervous ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Customer service workers have a challenging and mostly thankless ...

Every company has a unique set of interview questions they use to determine how well job candidates would fit into a specific role. However, there are some questions that are pretty universal when ...

You finally got the interview! The job you've been eyeing is one step closer. But here's the thing. Interviews come with their own little game of Q&A. And if you're not ready, even a simple "Tell me ...

While each job interview will be different, certain questions come up time and time again. "Why do you want to work here?" and "Tell me about yourself?" are the two most commonly reported interview ...