Every professional knows that technology can malfunction at any time and in unexpected ways. When things go wrong, end users — whether employees or customers — need a way to report the issue to a ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

CALABASAS, Calif.--(BUSINESS WIRE)--SpotlightTMS (www.spotlighttms.com), the market-leading Software as a Service (SaaS) ticket management solution provider, today reported record growth in 2011, the ...

No one in our industry will soon forget the challenge of unused airline tickets in 2020. With so many cancellations at the outset of the Covid-19 pandemic, systems were not quite in place to automate ...