The Government intends to launch a pilot project to build an AI-powered chatbot designed to help government employees ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

A few minutes with a chatbot may be enough to make it seem more mind-like. New research explores why humans start seeing ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...