I have personally been asked to implement random tools purchased by sales leadership that did not speak to each other, were ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Change management is one of the most essential skills leaders ...

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

If I were to ask you, as business leaders, what keeps you up at night, chances are high that managing change would be at the top of your list. According to a study published in Harvard Business Review ...

Customer Relationship Management (CRM) is crucial for any business to succeed in the longer run. And when you overhaul your entire business process, CRM cannot be left alone. You’ll likely undergo ...

In today's digital age, nonprofits face growing expectations to manage their operations efficiently, connect with supporters, and increase their impact—all while often working with limited resources.

Find out why developing and implementing a sound organizational change management strategy is more important than ever in the age of disruption. Business books and blogs today are filled with facts ...

Stop managing change. Start making it irresistible. “If ever there is a misnomer, it’s change management. It rarely causes change—and it’s almost always mismanaged.” That’s how Phil Gilbert, former ...

One of the double-edged swords of the pandemic has been accelerated automation and digitization across all industries. While the rapid adoption of digital tools is a boon for business leaders looking ...

On a regular basis, companies board on transformation initiatives that help them in improving the performance of operations, helping to meet industry obligations, address regulatory or key performance ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

When we think about organizational change management, the image of consultants in suits may come to mind, but the practice is something that everyone should understand, applicable to many cases ...