In the fall of 2020, University Libraries introduced a new customer service training program to all its faculty, staff and student employees. This online program is aimed at orienting and training ...
In my previous article, How CX Meets Employee Engagement for Business Growth, we explored the symbiotic relationship between Customer Experience Excellence (CEE) and Service Employee Engagement (SEE).
In fall 2021, the Urban Leadership Foundation of Colorado (ULFC) and CESR launched a scholarship program for the Leeds’ Certificate in Corporate Social Responsibility (CCSR) executive education ...
The importance of employee learning is well-established. According to a report by LinkedIn, 9 out of 10 global executives plan to either maintain or increase investment in learning and development for ...
BOSTON--(BUSINESS WIRE)--(NYSE: SKIL), a leading platform for transformative learning experiences, today released its new Corporate Social Responsibility (CSR) at Work Report, benchmarking ...
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