The future of CRM lies in addressing foundational issues with data rather than relying solely on advanced technologies like artificial intelligence or bots. This was the consensus when we brought ...

During the week of Nov. 3 to Nov. 7, analysts reported that IT and telecommunications spending has begun to pick up, mobile phone shipments have risen, and CRM is one of the fastest growing markets.

Despite Salesforce's underperformance relative to the broader market over the past year, Wall Street analysts maintain a ...