How do we reconcile this tension? In a paper published in Consumer Psychology Review, I introduce the Pathways for Avoiding Self-Sanction (PASS) model, which explains how consumers can escape guilt or ...

On a warm summer afternoon in Yellowstone National Park, a crowd gathers around a bison. The animal weighs close to a ton. It ...

A recent survey suggests bad behavior and social blunders by hotel guests are a growing problem. Common complaints include guests being loud, treating staff poorly, and acting entitled in shared ...

For decades, Hollywood labeled struggling stars as difficult, erratic, or out of control. From exhaustion to public meltdowns, what the industry dismissed as bad behavior was often untreated burnout ...

In recent weeks, the behavior of bad men — or the bad behavior of regular men — has begun to be exposed. With assistantships funded at $23,000, full tuition waivers, and generous health insurance, ...